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Wheel loaders 972
Request a QuoteKey Information
Engine Power @ 1,600 rpm - ISO 14396:2002
253 kW
Operating weight
23,196 kg
Bucket capacity
2.8 - 11.9 m³
Overview
Exceptional Performance With Standard Technology for Efficient Operations
The CAT 972 wheel loader® offers exceptional performance thanks to standard user-friendly technologies that improve driver efficiency and increase productivity. Maintenance intervals are extended, reducing maintenance costs. Its reliability, longevity, and versatility make it ideally suited to your needs.
AdvantagesUp to 15% Reduction in Maintenance Costs
With extended and better synchronized maintenance intervals, this machine is designed for renovation and to work more for lower costs compared to previous Cat models.
Intelligent Machine for Efficient Operations
The widest range of technologies and new driver assistance functions seamlessly combine to help boost your productivity.
Up to 10% Improved Productivity
Perform more tasks, achieve high and consistent bucket fill factors for increased productivity.
Key Features
- Proven Reliability
- Long Lifespan
- Superior Energy Efficiency and Productivity
- Intelligent Machine for Efficient Operation
- Security Features
- Work Comfortably in the Brand New Cabin
- Specially Designed Configurations
Proven Reliability

The Cat C9.3B Engine offers high power density with a combination of proven electronic, fuel, and air circuits. It features an electric fuel priming pump, a fuel water separator, and a secondary filtration system. The rigorous component design and machine validation process results in unprecedented reliability and availability.
Long Lifespan

The transmission and extra-robust axles support extreme applications. The automatic powershift transmission with planetary gears (4 forward/4 reverse) is equipped with long-lasting components. The full-flow hydraulic filtration system with an additional filtration loop improves the reliability of the hydraulic circuit and the lifespan of the components. A next-generation equipment pump increases its flow at a lower engine speed and improves hydraulic response.
Superior Energy Efficiency and Productivity

New Autodig components with automatic definition tires for high and uniform bucket filling factors offer up to 10% higher productivity compared to the previous Cat model. The lock-up clutch powershift transmission improves energy efficiency while providing optimal performance. Single clutch and gear change between stops for quick acceleration and speed on slopes. Application profiles allow machine settings to be optimized for different applications at the touch of a button. Work supports allow drivers to improve and optimize their skills. Performance Series buckets use a system approach to balance bucket shape with linkage capabilities, resulting in higher filling factors and better material retention compared to other buckets of the same nominal capacity. The engine idle automatic shutdown system significantly reduces idle time, total hours, and fuel consumption. The standard open/open differential provides more traction when needed. Manual front locks and automatic front and rear locks are available as options. The optional aggregate handling wheel loader configuration offers higher payload for aggregate pile handling.** The deeply integrated engine, powertrain, and hydraulic circuit offer unmatched productivity and energy efficiency. With the Fusion™ quick coupler, the operator can change buckets and components without leaving the cab, speeding up the transition between tasks. **Configurations and optional equipment may vary by region and must comply with Caterpillar's payload policy. Consult your Caterpillar dealer or representative for further information.
Intelligent Machine for Efficient Operation

Cat standard technologies designed to monitor, manage, and improve construction work. - Cat Payload with Assist precisely measures the weight *** of bucket payloads. The data is displayed in real-time to enhance productivity and accurate payload measurement through manual dumping. - Product Link™ wirelessly connects the machine to the office, allowing access to production information and essential health requirements for quick and informed decision-making to better manage your business. - The new Autodig function enables the operator to fully automate bucket loading to improve fill factors and loading time. - Automatic definition tires encourage proper loading techniques, significantly reducing tire slippage and wear. - Built-in work supports and user controls simplify usage. Optional Cat Advanced Payload with Assist: - The automatic tipping assistance function automates final bucket loading to meet planned loading time. - List management, job site integration, and extended scale improvement functions help manage and improve productivity and operational profitability. Optional subscription to the Cat Productivity application provides access to detailed and comprehensive information to help manage and improve productivity and profitability of your operations. ***Not legally suitable for commercial use.
Security Features

The rear camera enhances visibility at the back of the machine to allow you to work safely and confidently. The optional 360° visibility system allows the driver to monitor what is happening around the machine at all times. The optional Cat Detect radar technology raises awareness of the environment by monitoring the work environment and sending alerts to drivers in case of danger. The cabin is accessible through a wide door, an optional remote door opening, and staircase-shaped steps that ensure stability in any situation. The floor-to-ceiling windshield, large mirrors with integrated blind spot mirrors, and rear camera provide excellent panoramic visibility. Computerized monitoring center with multiple warning indicators. The monitored seat belt is provided as standard and can be upgraded with an optional external indicator. Optional access lighting and an access lighting system for maintenance under the hood provide illuminated access to the machine and daily controls, even in the dark.
Work Comfortably in the Brand New Cabin

Seat and suspension easily adjustable for better driver comfort. It is available with three levels of equipment and can be equipped with a 4-point harness (kit). Extra space to increase legroom and adjustable seat controls for optimal driver comfort and performance. The automatic air conditioning system maintains the desired freshness in the cabin. The new dashboard and high-resolution touch screen(s) inside the cabin are easy to use, intuitive, and user-friendly. Soundproofing, seals, and viscous cabin mounts reduce noise and vibrations to provide a quieter working environment. The manual measuring unit steering wheel offers easy and precise machine steering. Optionally available, the electrohydraulic joystick steering system mounted on the seat provides very high precision and reduces driver fatigue, for maximum comfort and precision. The new generation anti-roll control functions as a damper, allowing for a smoother ride for the driver on difficult terrains.

Specially Designed Configurations

Specific versions for each application directly from the factory for optimized performance and longer lifespan in the most challenging applications, including: - The Industrial and Waste Sector models include the necessary protections and reinforcements for work in transfer stations, recycling depots, landfills, and demolition sites. - The model for steel mills is designed for the harsh working environments of steel mills and slag handling applications, and it includes enhanced safety features.
Product Specifications for 972
- ENGINE
- Engine Power @ 1,600 rpm - ISO 14396:2002253 kW
- Gross Power @ 1,600 rpm - SAE J1995:2014256 kW
- Engine ModelCat C9.3B
- Net Power @ 1,600 rpm - ISO 9249:2007, SAE J1349:2011239 kW
- Note (1)Cat engine meets MAR-1 emissions standards in Brazil, equivalent to U.S. EPA Tier 3, European Stage IIIA, and China Stage III non-road emission standards.
- Note (2)Advertised net power is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and aftertreatment.
- Net Torque @ 1,200 rpm - ISO 9249:2007, SAE J1349:20111785 Nm
- Displacement9.3 l
- Engine Torque @ 1,200 rpm - ISO 14396:20021781 Nm
- Gross Torque @ 1,200 rpm - SAE J1995:20141799 Nm
- Note (3)Cat engines are compatible with diesel fuel blended with the following low carbon intensity fuels up to: • 100% FAME biodiesel (Fatty Acid Methyl Ester)* • 100% renewable diesel, HVO (Hydrogenated Vegetable Oil), and GTL (Gas-to-Liquid) fuels Refer to guidelines for successful application. See your Cat dealer or the "Caterpillar Machine Fluids Recommendations" document (SEBU6250) for more details. *For use of biodiesel blends above 20%, consult your Cat dealer.
- WEIGHT
- Operating Weight23,196 kg
- NoteWeight based on a machine equipped with Michelin 29.5R25 XLDD1 L4 radial tires, full fluids, standard counterweight, ride control, cold start, road fenders, Product Link™, open differential axles, auxiliary steering, sound suppression package, and 5.4 m³ (7.1 yd³) general purpose bucket with bolt-on cutting edge.
- TRANSMISSION
- 1st Gear Forward6.7 km/h
- 2nd Gear Forward13.5 km/h
- 3rd Gear Forward24.2 km/h
- 4th Gear Forward39.5 km/h
- NoteMaximum travel speed in standard vehicle with empty bucket and L3 standard tires with a 849 mm (33 in) roll radius.
- 1st Gear Reverse7.3 km/h
- 2nd Gear Reverse14.8 km/h
- 3rd Gear Reverse26.6 km/h
- 4th Gear Reverse39.5 km/h
- SOUND LEVELS
- Note (1)**For machines destined for European Union countries and countries adopting EU Directives.
- Note (2)***In compliance with European Union Directive 2000/14/EC as amended by Directive 2005/88/EC.
- With Cooling Fans at 70% of Maximum Value - Exterior Sound Power Level*108
- With Cooling Fans at 70% of Maximum Value - Exterior Sound Pressure Level (ISO 6396:2008)69 dB(A)
- With Cooling Fans at Maximum Speed - Exterior Sound Power Level (ISO 6395:2008)109 dB(A)
- With Cooling Fans at Maximum Speed - Sound Pressure Level (SAE J88:2013)76
- With Cooling Fans at Maximum Speed - Sound Pressure Level (ISO 6396:2008)70 dB(A)
- With Cooling Fans at Maximum Speed - Note15 m (49.2 ft) distance, forward travel in 2nd gear.
- AIR CONDITIONING SYSTEM
- Air ConditioningThe air conditioning system in this machine contains fluorinated greenhouse gas R134a (global warming potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant, with a CO2 equivalent of 2,288 metric tonnes (2,522 tons).
- OPERATING CHARACTERISTICS
- Breakout Force174 kN
- Note (1)For a machine configuration as defined under Weight.
- Note (2)Fully compliant with ISO 14397-1:2007, sections 1 through 6, which is 2% tighter than EU requirements.
- Static Tipping Load - Full Turn - No Tire Deflection35,244 lb
- Static Tipping Load - Full Turn - Tire Deflection14,849 kg
- MAINTENANCE CAPACITIES
- Cooling System66 l
- Crankcase23 l
- DEF Tank26 l
- Differential - Final Drives - Front57 l
- Differential - Final Drives - Rear57 l
- Fuel Tank303 l
- Hydraulic Tank114 l
- Transmission58.5 l
- HYDRAULIC SYSTEM
- Equipment Circuit - Maximum Operating Pressure31,000 kPa
- Equipment Circuit - Maximum Pump Output at 2,250 rpm373 l/min
- Total Hydraulic Cycle Time10.1 seconds
- DIMENSIONS
- NoteAll dimensions are approximate and calculated with a machine equipped with a 5.4 m³ (7.1 yd³) general purpose bucket, BOCE and Bridgestone 29.5R25 VSNT L4 radial tires.
- DIMENSIONS - HIGH LIFT
- Rear Axle Centerline to Counterweight Edge2,458 mm
- Rear Axle Centerline to Articulation1,775 mm
- Ground Clearance424 mm
- Height - Exhaust Stack Top3,531 mm
- Height - Hood Top2,850 mm
- Height - ROPS Top3,593 mm
- Hinge Pin Height - Carry Position782 mm
- Hinge Pin Height - Maximum Lift4,804 mm
- Dump Height at Maximum Lift4,183 mm
- Overall Length - Without Bucket8,069 mm
- Track Width2,230 mm
- Wheelbase3,550 mm
- Width Over Tires (Inflated)3,012 mm
- Tilt Angle - Full Lift37 degrees
- Tilt Angle - Transport Height49 degrees
- Tilt Angle - Maximum Lift71 degrees
- DIMENSIONS - STANDARD LIFT
- Rear Axle Centerline to Counterweight Edge2,290 mm
- Rear Axle Centerline to Articulation1,775 mm
- Ground Clearance1.4 ft
- Height - Exhaust Stack Top11.8 ft
- Height - Hood Top9.5 ft
- Height - ROPS Top11.1 ft
- Hinge Pin Height - Carry Position635 mm
- Hinge Pin Height - Maximum Lift13.11 ft
- Dump Height at Maximum Lift12.1 ft
- Overall Length - Without Bucket24.4 ft
- Track Width2,230 mm
- Wheelbase11.8 ft
- Tilt Angle - Full Lift40 degrees
- Width Over Tires (Inflated)3,012 mm
- Tilt Angle - Transport Height50 degrees
- Tilt Angle - Maximum Lift62 degrees
- BUCKET CAPACITIES
- Bucket Capacity2.8-11.9 m³ (3.75-15.5 yd³)
Standard Equipment for 972
-
DRIVER'S COMPARTMENT
- Pressurized and Sound-Insulated Cabin
- EH Equipment Controls, Parking Brake
- Manipulator Steering
- Fabric-Covered Seat with Air Suspension
- Touchscreen Display
- Visibility: Mirrors, Rear Camera
- Air Conditioner, Heater, Defroster (Fan, Auto Temperature)
- Front Retractable Sun Visor
- Rear Retractable Sun Visor
- Front Windshield Cleaning Platform
- Laminated Front Glass
-
EMBEDDED TECHNOLOGIES
- Cat Payload System
- Autodig with Automatic Tire Definition
- Driver ID and Machine Security
- Application Profiles
- Work Tool Supports
- Assist Controls and Electronic Operation and Maintenance Manual
-
POWERTRAIN
- C9.3B Cat Engine
- Electric Fuel Priming Pump
- Fuel/Water Separator and Secondary Fuel Filter
- Engine Precleaner Air Filter
- Front Differential Lock
- Powershift Automatic Transmission with Planetary Gears
- Torque Converter with Lockup
- Service Brakes, Hydraulic Circuits, Oil-Bathed Disc Fully Enclosed, Wear Indicators
- Integrated Brake System (IBS)
- Parking Brake, Front Axle Measuring Compass, Spring-Applied and Pressure-Released
-
HYDRAULIC CIRCUIT
- Equipment Circuit, Load Sensing with Variable Displacement Piston Pump
- Steering Circuit, Load Sensing with Dedicated Variable Displacement Piston Pump
- Anti-Tip Control, Dual Accumulators
- Oil Sampling Valves, XT™ Cat Hoses
-
ELECTRICAL EQUIPMENT
- Starting and Charging Circuit, 24V
- Heavy-Duty Electric Starter
- Lighting: Halogen, 4 Floodlights, 2 Halogen Front Headlights with Turn Signals, 2 Rear Work Lights
-
MONITORING CENTER
- Front Dashboard with Analog Gauges, LCD Screen, and Warning Indicators
- Main Touchscreen Monitor (Cat Payload, Quad Displays, Machine Settings and Messages)
-
STEERING
- Standard Lift Height, Z-Bar Linkage
- Disengagements: Lift and Dig
Available Options for 972
-
DRIVER'S COMPARTMENT
- Remote Opening Door System
- HMU Steering Wheel
- Radio Equipment (FM, AM, USB, BT)
- Radio Equipment (DAB+)
- CB Radio Pre-Equipment
- Fabric/Suede Heated Air Suspension Seat
- Fabric/Leather Air Suspension Seat, Heated and Ventilated
- 360° Visibility System
- Cat Detect Rear Radar System
- Dedicated Rear Vision Display
- Heated Mirrors
- Full Cabin Glass Guard
-
EMBEDDED TECHNOLOGIES
- Cat Advanced Payload
- Cat Payload Printer
-
POWERTRAIN
- Turbine, Prefilter Air
- Radiator, High Debris Applications
- Reversible Cooling Fan
- Front and Rear Auto Locking Differentials
- Axle Seals, Eco Drain Valves, Ready-to-Use, Extreme Temperature
- Axle Oil Cooler
- Heavy-Duty Transmission
-
HYDRAULIC SYSTEM
- 3rd and 4th Auxiliary Functions with Anti-Stall
- Quick Coupler Control
-
ELECTRICAL EQUIPMENT
- Cold Start, 120V or 240V
- Lighting: LED
- Beacon Light
-
MONITORING STATION
- Reverse Motion Strobe Lights
-
LINKAGE
- High Lift, Z-Linkage
-
ADDITIONAL EQUIPMENT
- Cat Autolube System
- Mudguard Extensions or Road Relocation
- Guards: Powertrain, Belly, Cab, Cylinders, Rear
- Biodegradable Hydraulic Oil
- Quick Oil Drain Device
- Rear Cabin Access
- Quick Fuel Tank Fill
- Toolbox
- Wheel Chocks
- Auxiliary Electric Steering System
-
SPECIAL CONFIGURATIONS
- Aggregate Handling Wheel Loader
- Waste and Industrial
- Forestry Operation
- Tunnels
- Corrosion Resistance
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