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S•O•S laboratory
CAT® fluids analysis laboratory
Fluid Analysis
S•O•S (Scheduled Oil Sampling)
The oil analysis laboratory is a service department dedicated to maintenance, aimed at protecting the performance and inherent value of CAT® equipment. The S•O•SSM Services program supports various sectors such as CRC, PSSR, Warranty, Store, and Field Services related to lubrication. It provides valuable information for better equipment management, overseen by our department.
Partnering with your S•O•SSM means understanding the simple fluid sampling process and combining it with clear and easy-to-understand analyses. This ensures not only optimized equipment performance but also better control over maintenance costs.
Our S•O•S Laboratory
Reliability and Speed
Our S•O•S (Scheduled Oil Sampling) laboratory conducts tests quickly and provides comprehensive and easy-to-understand maintenance feedback. To achieve this goal, the S•O•SSM laboratory service supplies information to teams performing sampling, detailing procedures and techniques, aiming to deliver high-quality reports.
The S•O•SSM laboratory's purpose is to detect wear conditions and phenomena that could cause abnormal internal part wear and/or equipment failure. It also collaborates to develop an appropriate preventive maintenance program.
The S•O•SSM Services program represents a mutual commitment to protecting the performance and inherent value of your equipment.
Contact our specialist
Jerry Kalambay
+243 (0) 82 500 3081Reliable Fluid Analysis
Our outstanding reputation is built on the reliability of your fluid analyses, utilizing advanced chemistry combined with the latest technologies to detect excessive wear, contaminated oils, or other lubrication issues in your equipment, with the expertise of Congo Equipment analysts.
How to Take a Sample & Read Results
Submitting a clean sample and accurately interpreting the results of your analysis are critical. Learn more about how to do both.
See real-time examples of how to take a proper fluid sample as well as access to "how to" guides for how to properly take, label and understand the results of the fluid analysis.
Establishing a routine sampling interval helps you and your dealer build up a trend of data over time, which means you’ll enjoy even more meaningful recommendations from our expert analysts. And the first step to good results is submitting a clean sample.
Learn moreFluid Analysis 101
Whatever your situation, you’ll find that CAT® S·O·S Services can improve the health of your products—by providing full testing options for oil, coolant and diesel fuel samples with our fluid analysis 101. Submitting a clean sample and accurately interpreting the results of your analysis are critical.
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Value of Fluid Analysis
CAT® S·O·S Services provides knowledgeable recommendations you can actually understand—and interpretations you can act on, because we know the value of fluid analysis.
You don’t need an advanced degree in chemistry to take advantage of your oil, coolant or fuel sampling results. CAT® S·O·SSM Services provides knowledgeable interpretations and recommendations you can actually understand—and act on. Here are the reasons to put the expert detective work of the S·O·SSM Services team to work for your operation.
Learn moreContact our experts
Choose CAT® Customer Value Agreements (CVAs)
Manage the health of your equipment with peace of mind through our assistance and maintenance packages.